Frequently Asked Questions
For the safety of every guest, dogs must be up to date on their core vaccinations, including rabies, distemper/parvo (DHPP), and Bordetella. Please bring or send current records before your pet’s first visit so our team can keep them on file.
Yes. Every dog is unique, so our team carefully evaluates play styles, energy levels, and personalities before group play. This temperament assessment helps us place your dog in the right group and ensures a safe, positive experience for everyone.
You can request boarding, daycare, and grooming right from this site using the booking buttons, or reach our team by phone at 651-480-4726. We’ll confirm availability and walk you through anything your pet needs for their stay.
We do. Our grooming team offers professional cat grooming, including bath and brush, lion cuts, comb cuts, nail caps, de-shedding, and mat removal — in addition to our full range of dog grooming services.
Our self-serve dog wash is a quick, convenient way to bathe your dog whenever it fits your schedule, day or night. Each station includes shampoo, tearless shampoo, conditioner, rinse, a dryer, and treat vending — so you get all the tools without the mess at home.
Student grooming is grooming performed by Rio Grooming School students under the direct supervision of our instructors. It gives students valuable hands-on experience while offering quality grooming at discounted rates — a win for students and pet owners alike.
Yes. Medication administration is available for boarding guests. Let our team know your pet’s needs when you book so we can plan their care and keep their routine consistent throughout their stay.
We’re located at 12260 Margo Avenue, Hastings, MN 55033, serving Hastings and the surrounding communities across the greater Twin Cities and western Wisconsin. You can reach us at 651-480-4726.